Using this tote is a breeze. Just throw in your daily items like your wallet, phone, and keys. It's great for shopping, so you can load up on groceries or new clothes. When it comes to special occasions, fill it with gifts and present it to your loved ones. As for maintenance, spot - clean it with a mild detergent and a soft cloth when it gets dirty. Since it's made to order, be patient during the 7 - 10 business days processing time. Avoid overloading it to keep the handles and structure in good shape. And that's all you need to know to make the most of your tote!